Refund Policy
Please read carefully before making a purchase
Last updated: January 17, 2026
Important Notice
All purchases of credits and subscriptions are final and non-refundable.
Credits are virtual goods that can be used immediately upon purchase. Please review plan details carefully before making a purchase.
General Policy
Patternaly provides AI-powered pattern generation services using a credit-based system. Due to the nature of digital goods and the immediate availability of credits upon purchase, all sales are final and we do not offer refunds.
What We DO Provide
Automatic Credit Refund for Failed Generations
If pattern generation fails due to system error, credits are automatically returned to your account
Duplicate Payment Refund
If you are charged multiple times for the same purchase, we will refund the duplicate charges
Subscription Cancellation
Cancel anytime. Access continues until the end of current billing period
What We DO NOT Refund
Purchased Credits
Credits are non-refundable once purchased, whether used or unused
Subscription Fees
No refunds for partial months or unused subscription time
Quality Dissatisfaction
AI results vary. We cannot guarantee specific outcomes
Contact Us
For duplicate payment issues or questions, email us at support@patternaly.com
Questions?
If you have questions about credits, billing, or subscriptions before purchasing, contact support and we will help you choose the right plan.
Contact Support